Shipping policy
Shipping policy
Shipping Policy
Welcome to our Quiet Storm Kreationz LLC Shipping Policy, where you'll find all the information you need for a smooth shopping experience. Below are the details you should know:
All orders are created after order submission. Please allow 1-3 business days for processing. Order confirmations are emailed after purchases are completed. Upon completion of order processing & shipping, the tracking information will be sent to the email you provide during check-out.
PLEASE NOTE: Items may take longer due to holidays, bad weather, or other circumstances beyond our control. **Also, Quiet Storm Kreationz LLC is NOT RESPONSIBLE for lost, damaged, or stolen items.** However, please remember your items may be tracked using the tracking information we sent to the email you provided at check-out or account creation.
- After your payment is authorized and verified, Standard orders can still take up to 4 business days, Express orders can still take up to 3 business days, and Rush orders can still take up to 1 business day to process. This is just an estimate and doesn't include weekends or holidays:
1. Order Processing Time
- 1.1 Order Confirmation: You'll receive an order confirmation email right after placing your order.
- 1.2. Processing Time: Orders are typically processed within 3-7 business days, excluding weekends and holidays. Custom or made-to-order items may take longer, as indicated on the product page.
2. Shipping Methods and Delivery
- 2.1. Shipping Carriers: We work with reputable carriers like USPS and UPS for reliable delivery
- 2.2. Shipping Options: Choose from standard, expedited, or express shipping during checkout,along with a pick-up option.
- 2.3. Estimated Delivery Times: Delivery times vary based on location, shipping method, and product availability. You'll see estimated delivery times during checkout.
- 2.4. Tracking: Once your order ships, you'll receive a confirmation email with tracking information.
- 2.5. International Shipping: We offer international shipping with additional charges such as customs duties and taxes for recipients.
3. Shipping Costs & Delays
- 3.1. Shipping Charges: Costs are based on shipping method, destination, order weight, and size.
- You'll see the shipping cost before finalizing your purchase.
- 3.2. Free Shipping: Periodically, we may offer free shipping promotions.
- 3.3. Shipping Delays: Unforeseen delays may occur due to weather, carrier issues, or high
- demand periods.
- 3.4. Shipping Communication: We'll keep you updated in case of significant shipping delays.
4. Address Accuracy
- 4.1. Address Information: Provide accurate shipping details during checkout to avoid delivery issues.
- 4.2 Address Changes: Contact us immediately if you need to change your shipping address after placing an order.
- In-Transit time starts when your order has been shipped, and does not include standard processing time applicable to the shipping method selected at the time of checkout. Business days do not include Saturdays, Sundays, or US Holidays. For information on anticipated delivery (inclusive of processing and transit times), please refer to our Shipping Policy.
Quiet Storm Kreationz LLC is not responsible for applicable customs fees, import duties, taxes or any other charges.
**Shipping Policy for Digital Products**
Thank you for choosing our digital products. Please read the following policy regarding the delivery of your digital purchases.
**1. Delivery Method:**
As our products are digital and downloadable, there is no physical shipping involved. Upon completion of your purchase, you will receive instant access to download the digital product(s) directly from our website or through the provided download link in your confirmation email.
**2. Delivery Timeframe:**
Digital products are typically available for download immediately after the purchase transaction has been successfully processed. In some cases, such as pre-orders or products with specific release dates, access to the digital files may be granted at a later time, as specified during the checkout process.
**3. Accessing Your Digital Purchase:**
After completing your purchase, you will receive instructions on how to access and download your digital product(s). This may include logging into your account on our website, accessing a unique download link provided in your confirmation email, or following specific instructions provided on the product page.